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PupGear Corporation guarantees their products for a period of one year against defects in material and workmanship;
during the warranty period, we will send the customer replacement parts or the customer can return the product directly to us for repairs or replacement. Because of health and safety issues, portable dog potty products are not returnable.
Product may be returned in unused condition, in the original carton, within 10 days of receipt of delivery. A 20%
restocking fee may be applied. Before returning merchandise, customer must contact us via email, regular mail,
telephone 408-358-1114 or fax 408-317-0464 for a return confirmation number.
Cancellations are subject to a 10%
service charge if order is cancelled after 24 hours.
If a customer is having a problem using the product and needs technical assistance, we offer customer support 7 days
a week, including installation and attachment options, to adapt the product for their specific needs. Our customer
service number is 408-358-1114.
PupGear Corporation, their dealers, retailers, and distributors are not responsible for any use or misuse of products other than the stated and intended use.
Manufacturer has the right to increase prices depending on increased cost for raw good manufacturer used in the production of manufacturer’s goods.
©Pupgear Corporation 2004-2012 all rights reserved
©2015 PupGear Corporation a Delaware Company. All rights reserved.